Magaliesberg Canopy Tours is a business in the activity industry Return and Refunds policy The provision of goods and services by Magaliesberg Canopy Tours is subject to availability. In cases of unavailability, go to Magaliesberg Canopy Tours every endeavor to rebook/reschedule the service. If that is not possible, it will be considered to refund the client as soon as possible. In the event of cancellation, the following rules shall apply: More than 30 days prior to arrival: 0% cancellation fee More than 7 days prior to arrival: 50% cancellation fee Less than 7 days prior to arrival: 100% cancellation fee Customer privacy policy Magaliesberg Canopy Tours shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 Payment options accepted Payment may be made via Visa, MasterCard, credit cards for online bookings. Bank transfers or cash will only be accepted for direct bookings into the Magaliesberg Canopy Tours bank account, the details of which will be provided on request Credit card acquiring and security Credit card transactions will be acquired for Magaliesberg Canopy Tours via PayGate (Pty) Ltd who are the approved payment gateway. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. Customer details separate from card details Customer details will be stored by Magaliesberg Canopy Tours separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR). Responsibility Magaliesberg Canopy Tours takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods Country of domicile This website is governed by the laws of South Africa and Magaliesberg Canopy Tours chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. Variation Magaliesberg Canopy Tours may, in its sole discretion, change this agreement or any part thereof at any time without notice. Company information This website is run by Magaliesberg Canopy Tours based in South Africa trading as Magaliesberg Canopy Tours. 

The Magaliesberg Canopy Tour® experience begins with a thorough safety briefing that covers all the do’s and don’ts of the tour. After the briefing, you will be kitted out with your sliding harness, safety helmet and sliding gloves. The guides check that harnesses are fitted properly and make final adjustments where necessary. To end the briefing, you are given an opportunity to ask questions. You are now ready to mount the 4×4 vehicle that will transport you up the mountain, over a distance of approximately 2 kilometres, to the drop off zone near the first platform. Look out for the resident Impala, Blue Wildebeest, Zebra, Duiker and many other indigenous animal, bird, reptile and insect species along the way – it makes the trip so much more exciting and interesting. Disembark, follow your guides on a short walk to the first platform and “let the fun begin”! The Magaliesberg range is home to a wide variety of plant, bird and animal life. With some luck, you may spot a Duiker or a shy Klipspringer jumping from rock to rock. Look up and you are likely to spot our breading pair of Black Eagles circling above. Rock Rabbits (Dassies) are abundant and, depending on the time of day, they may be running around playfully or lazing in the sun on an exposed rock. Bring your cameras along as you will find yourself in natural surrounds that you have never or seldom before experienced.